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Amazon Careers Remote Customer Service ( Virtual Customer Care Advisor )

Job Details:-

Hiring Organization: Amazon

Position Name:  Virtual Customer Care Advisor

Qualification: Graduation

Industry: Private

Employment Type:  Full Time

Work Hours: 8

Salary: $20 To $30/An Hour

Location: Phoenix, USA

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Position Description:

A virtual customer care advisor is a customer service representative who works from home. Excellent communication skills, technical knowledge, and problem-solving abilities are required in this position. The ability to communicate with customers using various technologies is important.

You will be responsible for providing exceptional customer service and support via phone, email, chat, or other digital channels. You will be the point of contact for customers who need assistance with product inquiries, billing questions, general inquiries, and any other customer service matters. Your goal is to provide outstanding customer service that exceeds customer expectations.

You have to be an organized individual to be able to do both. You must have experience in customer service environments and possess a professional attitude. You need to be comfortable working alone and have the ability to work with other team members. A strong understanding of customer service best practices, principles of customer service management, as well as computer applications and software related to customer service functions is required.

Excellent communication skills are required in this role, as you will interact with customers from all over the world and speak in different languages. You should have experience handling customer inquiries and be familiar with customer relationship management systems. You should know how to resolve customer issues quickly and professionally.

If you have a passion for helping others, enjoy working remotely, and have the necessary skills and experience, then the position of Virtual Customer Care Advisor might be the perfect fit for you.

Full Job Description

Top 10 Tips for Interview

  1. Keep your mind and body, relax.
  2. Never try to give a long answer to an interview question. Keep your answer short and effective.
  3. If you don’t know the answer of any question, do not try to mislead the interviewer because he knows everything. Here your answer should be just some simple words “Sorry Sir/Ma’am, I do not know the answer”.
  4. Your dress should be formal. Formal dress always leaves a good impact on the interviewer.
  5. Take the permission from the interviewer before going inside the interview room by saying “May I come in Sir/Madam?”.
  6. Do not shake your leg and hand again and again.
  7. Your clothes should be neat and clean.
  8. If the interviewer asks the question in English/Hindi, you should give the answer in the same language. If you are not comfortable in that language, you should ask your interviewer “I am not comfortable in English/Hindi. Sir, Can I give the answer in ‘your comfortable language’”. Do not try to give the answer in which language you are not comfortable because in this situation. You would not be able to give your 100% in that language.
  9. How much time you will stay in the interview room, do not be out of focus. Your focus should be on the interviewer. Do not miss any single word out of what he would be asking. Because if you do so, you will need to listen to that question again. And trust me guys. This is very bad impact. So try to understand and listen to the question properly at once.
  10. Before leaving the room. You should say ‘Thank you to your interviewer’
Amazon Virtual Customer Care Advisor Jobs

Some rules which are followed in good companies by good employees. About what you should know so that you may easily adapt them, given below.

  1. Company always wants you to be on time and you should be.
  2. Take less leave from the office.
  3. Focus on your work and try to learn more.
  4. Speak from your work not for your mouth.
  5. Keep on trying to get new things from your seniors, regarding your profile.
  6. Raise your point but only then when you are 100% sure about your point.
  7. Never hurry because haste makes waste.
  8. For earning some extra points than others. Just play out of your comfort zone.
  9. Always respect your seniors.
  10. Learn from mistakes made by you and others and do not try to repeat them.
Amazon Virtual Customer Care Advisor Jobs

Educational Qualification:

Candidates Who Have Passed Graduate or its Equivalent from a Recognized Board or University Are Eligible For this recruitment.

Kindly check the Official Notification for more qualification details. Notification Link Is Given Below.

Document Required:

Required Documents for This recruitment: Candidate should have this Document Before Apply Online. Candidates Are Suggested To Read the Official Notification Before Applying.

  • Document – Qualifications certificate with mark sheets.
  • Passport size Photographs
  • Signature

How to apply:

  1. All the eligible candidates can apply for This Job as mentioned below
  2. Read official notification carefully From the Official Website.
  3. Read Notification Carefully Before Apply.
  4. Fill The Application Form (Link Is Given Below)
  5. Attach Required Document and Passport Size Photo with Signature.
  6. Then Submit. Done.
Amazon Virtual Customer Care Advisor Jobs

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