American Express Remote Jobs Part Time, American Express Careers Remote ( Customer Care )

Job Details:-

Hiring Organization: American Express

Position Name:  Virtual Customer Care Professional

Qualification: Graduation

Industry: Private

Employment Type:  Part Time

Work Hours: 8

Salary: $20 To $30/An Hour

Location: Kentucky, USA

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Position Description:

The Virtual Customer Care Professional is an important part of the customer service industry. The opportunity to work from home and offer support for customers all around the world is provided by this position. As a Virtual Customer Care Professional, you will be responsible for providing excellent customer service to customers through phone, email, chat, or other methods.

You must be able to think on your feet and have strong problem-solving skills. You should be able to understand customer needs quickly. You must have good communication skills and be organized. Positive attitude and patience are needed for this job.

You will be responsible for responding to customer inquiries, issues, and requests in a timely manner as a Virtual Customer Care Professional. Providing accurate information about products and services, resolving customer complaints, and providing solutions to customer issues are some of the things you will need to do. When necessary, you should update customer profiles.

Customer satisfaction will be ensured by you working closely with other customer care team members. You should be able to work independently. It is important that you are familiar with the company’s policies and procedures, as well as relevant industry regulations and laws.

This is a great opportunity for someone who wants to make a difference in the customer service industry. Quality customer service can be provided with strong communication and problem-solving skills. We encourage you to apply if you believe you would make a great Virtual Customer Care Professional.

Full Job Description

Top 10 Tips for Interview

1. Keep your mind and body, relax.
2. Never try to give a long answer to an interview question. Keep your answer short and effective.
3. If you don’t know the answer of any question, do not try to mislead the interviewer because he knows everything. Here your answer should be just some simple words “Sorry Sir/Ma’am, I do not know the answer”.
4. Your dress should be formal. Formal dress always leaves a good impact on the interviewer.
5. Take the permission from the interviewer before going inside the interview room by saying “May I come in Sir/Madam?”.
6. Do not shake your leg and hand again and again.
7. Your clothes should be neat and clean.
8. If the interviewer asks the question in English/Hindi, you should give the answer in the same language. If you are not comfortable in that language, you should ask your interviewer “I am not comfortable in English/Hindi. Sir, Can I give the answer in ‘your comfortable language’”. Do not try to give the answer in which language you are not comfortable because in this situation. You would not be able to give your 100% in that language.
9. How much time you will stay in the interview room, do not be out of focus. Your focus should be on the interviewer. Do not miss any single word out of what he would be asking. Because if you do so, you will need to listen to that question again. And trust me guys. This is very bad impact. So try to understand and listen to the question properly at once.
10. Before leaving the room. You should say ‘Thank you to your interviewer’

American Express Virtual Customer Care Professional Jobs

Some rules which are followed in good companies by good employees. About what you should know so that you may easily adapt them, given below.

1. Company always wants you to be on time and you should be.
2. Take less leave from the office.
3. Focus on your work and try to learn more.
4. Speak from your work not for your mouth.
5. Keep on trying to get new things from your seniors, regarding your profile.
6. Raise your point but only then when you are 100% sure about your point.
7. Never hurry because haste makes waste.
8. For earning some extra points than others. Just play out of your comfort zone.
9. Always respect your seniors.
10. Learn from mistakes made by you and others and do not try to repeat them.

American Express Virtual Customer Care Professional Jobs

Educational Qualification:

Candidates Who Have Passed Graduate or its Equivalent from a Recognized Board or University Are Eligible For this recruitment.

Kindly check the Official Notification for more qualification details. Notification Link Is Given Below.

Document Required:

Required Documents for This recruitment: Candidate should have this Document Before Apply Online. Candidates Are Suggested To Read the Official Notification Before Applying.

• Document – Qualifications certificate with mark sheets.
• Passport size Photographs
• Signature

How to apply:

1. All the eligible candidates can apply for This Job as mentioned below
2. Read official notification carefully From the Official Website.
3. Read Notification Carefully Before Apply.
4. Fill The Application Form (Link Is Given Below)
5. Attach Required Document and Passport Size Photo with Signature.
6. Then Submit. Done.

American Express Virtual Customer Care Professional Jobs